Community Guidelines

  1. This is a community of adults; please act like one! Stay positive and respectful.
  2. Be respectful of others. Our platform has no tolerance for racism, sexism, or discriminatory comments of any kind.
  3. There should be at least one image of every item being sold (ex: beaker, downstem, bowl, clip, etc). Use natural light and a high quality camera when possible.
  4. No offensive material. No trolling. No buying/selling or talking about drugs or drug paraphernalia.
  5. Only clean glass is allowed. Glass art only.

Rules for using GlassPass

  1. All users and site visitors must be over the age of twenty-one (21). If you are not 21, leave this site or app immediately.
  2. No China glass or counterfeit products.
  3. NO CANNABIS or other drug-related content may be posted on GlassPass. Items featured on GlassPass are solely for glass art.
  4. All glass MUST be 100% clean when posted, photographed, and shipped. No exceptions. This includes any and all accessories, etc. Multiple violations of this rule on GlassPass will result in a ban from our services.
  5. Buyers MUST record a full unaltered unboxing video, beginning before the item is opened, for evidentiary purposes. If the box or condition of the box in the unboxing video does not match the photos taken by the seller, a further investigation will ensue may result in no refund being made. If the full and complete unboxing video is absent, there exists no legitimate evidence to make any claims on an item’s condition upon arrival. If a buyer does not have an unboxing video, the buyer cannot request or be able to return, exchange, or receive a refund for the item on the basis of claiming a defective product. Anything else is the responsibility of the seller, or for the two to determine with GlassPass.
  6. All defects on an item (chips, knicks, stains, bloom, cracks, etc.) must be stated in the description and clearly visible in pictures. Any undisclosed flaws may subject the seller to penalties.
  7. Buyers only can place an offer on a listing if they are ready to pay within 24 hours. Offers expire after 24 hours.
  8. Sellers must package an item with sufficient protection following our Shipping Guide – it is required to use peanuts, multiple layers of bubble wrap, clean, and to double-box the item. In order to uphold the highest standards and to prevent scams, sellers are not paid until the item arrives at the buyer’s address safely If the item arrives as described in the listing, the seller will be paid in 24 hours after delivery or when the buyer marks the item as safe, whichever is first.
  9. Sellers must ship within 3 days of the buyer submitting payment to GlassPass.